In the log file, it shows 500 Internal Server error and “User Agent Not Licensed”. I was asked to upgrade the firmware to the latest available (V 7.20A.250.003) to fix a media related issue and ended up having outbound PSTN calling completely broken.Īt that time, i didn’t know what exactly happened and i used the SYSLOG Server to capture an outbound calls to see what’s really going on. I recently had a shocking surprise from AudioCodes, right after i upgrade the Firmware of a production Mediant 800 SBC that use for Direct Routing With Teams.
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